Homepage - Account Overview
Definition of Terms
Account Overview Metrics
- Article Galaxy Transactions (Pie Chart): represents the distribution of transactions accumulated over the indicated time period.
- Total Transactions: represents the total number of transactions accumulated over the indicated time period.
- Article Spend: represents the total expenditure (in USD) accumulated over the indicated time period.
- Active Users: represents total number of active users on your account.
Type of Transactions (Pie Chart Details)
- Document Delivery Purchases: represents the transactions in which an article (PDF) was delivered by us, which typically results in a charge.
- PDF Library - Repository: represents the transactions in which an article is already owned, avoiding duplicates purchases.
- Subscription Bounceback: represents the transactions in which the requested article is likely part of a customers subscriptions and one of the following actions occurs:
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- Stop the standard document delivery process within Article Galaxy and notify a 'Customer Admin' that there is an order requiring their attention. This item is likely accessible within the organizations subscriptions and will be completed by the 'Customer Admin'.
- Stop the standard document delivery process within Article Galaxy and allow the Reprints Desk/Research Solutions systems and/or staff to fulfill the requested article from a customers subscription access.
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- Publisher PPV/Tokens - represents the transactions in which the requested article is likely part of a customers PPV/Token package and one of the following actions occurs:
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- Stop the standard document delivery process within Article Galaxy and notify a 'Customer Admin' that there is an order requiring their attention. This item is likely accessible within the organizations Pay-Per-View Token package and will be completed by the 'Customer Admin'.
- Stop the standard document delivery process within Article Galaxy and allow the Reprints Desk/Research Solutions systems and/or staff to fulfill the requested article from a customers Pay-Per-View Token package.
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- Article Galaxy+ - represents the transactions in which an article (PDF) was delivered by us, and that article was included in the organizations Article Galaxy+ package.
- Rental - represents the transactions in which an article was requested and completed as a rental within the designated time period.
- Cancelled: represents the transactions in which an article was cancelled. Typically, cancelled orders are those items requested by the user or the admin to be cancelled.
- Other: is a general description showing those transactions that do not fall into any of the typical transaction types that we do report. These items are rare.
Admin Analytics
Article Galaxy Activity
- Search Actions: represents total searches by DOI, PubMed ID, or by search term
- Article Interactions: represents interactions with articles, including users clicking on "Show more", related citations, abstracts, or Scite metrics
- Re-Use Rights Activity: indicates total user activity interacting with re-use rights features, including the abstract, "Get Article" button, or clicking the "Link to ReUse Rights" link
- My Orders Activity: represents user activity interacting with their order history in the "My Orders" section, such as viewing canceled orders, filtering, opening articles, and utilizing search
- PDF Library Activity: shows total user activity within the company PDF library, such as opening PDFs, viewing additional information, entering search terms, and opening articles from search results
- PDF Library Downloads: total number of downloads from company PDF library
- Subscription Linkouts: represents number of times users have interacted with subscription linkouts
- Instant Article Deliveries: represents number of times users received an article instantly when ordering, including instant article delivery for new orders and obtaining PDFs from company PDF library
References Activity
- Searches within References: represents total universal searches
- Searches in PDF Library: indicates total searches within PDF library
- PDF Library Drag and Drop: represents drag and drops between folders
- PDF Annotations: represents total number of annotations on PDF articles
- Organization Actions: represents total organizational user activity, such as adding citations, folder creation, tag creation, adding notes in article details, and saving custom fields
- Collaboration Actions: represents collaborative user activity, such as sharing folders, creating user groups, and inviting user groups to folders
- File Import and Export Actions: indicates total number of folders exported in different formats or number of files/attachments imported
- RSS Feeds Added: represents total number of RSS feeds that have been added